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- Shipping for larger items eg Tack trolleys, will be calculated and discussed via email after purchase.
- If you would like to discuss shipping options prior to purchase, please send us a message.
- We can ship to some parts of Auckland, Hamilton, Palmerston North, Taranaki and Wellington via our manufacturing partner – Stratford Office Furniture.
- All other locations will be delivered via Mainfreight.
- Please allow 7 – 14 days for delivery.
- Unfortunately, we can not deliver internationally at this time


Change of mind
- Please choose your purchases carefully as we do not provide a refund if you have changed your mind. If you are purchasing one of our larger pieces, we recommend that you check the dimensions to ensure they are the right size to fit your space before you purchase.


Under the Consumer Guarantees Act 1993 (‘CGA’), you have guaranteed legal rights for goods and services you buy.
These are called ‘consumer guarantees’ and include the following:
1. A guarantee that the goods are of acceptable quality, such that the goods are:
- Fit for the purposes for which goods of that type are commonly supplied
- Free from minor defects.
- Safe.
- Durable; and
- Acceptable in appearance and finish.
- A guarantee that the goods are fit for any particular purpose made known by you, or for which we represent that they are or will be fit;
- A guarantee that the goods correspond with any description with which the goods are supplied; and
- A guarantee that the goods correspond with any sample or demonstration model where the goods are supplied by reference to such sample or model.

These guarantees are in addition to any warranty offered by a manufacturer, and you may have rights against the manufacturer directly.

The CGA does not apply where the goods have been used in a manner, or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods; and the goods would have complied with the guarantee of acceptable quality if they had not been used in the manner or to that extent.


If you believe there is damage to the products you have ordered or the incorrect items have been delivered, please contact us within 24 hours of delivery, and we will work with you to arrange a replacement, refund or credit. Please email us to begin the process. In this email we will need details of your order and for you to clearly state what is faulty with the product, photos are helpful.

Shipping and handling costs are not refundable, unless the item received is damaged, defective or incorrect.

If you are exchanging for an item, which you paid for shipping on, your shipping fees will not be refunded. Additionally, if the requested exchange item has shipping fees, you will be responsible for those as well.

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